How to Order

TEL (206) 669-7099
EMAIL jfb@jetcityguitars.com

Payment Terms
Payment is by personal check or money order. Payment in full, including shipping and insurance, is required before shipment. Personal checks must clear your bank. Please specify preferred shipping method when you order the instrument and we will calculate the exact price for you.

Transaction Policy
We try to represent the instruments as accurately as we can. All instruments are shipped on 48-hour approval. If there is damage as a result of the shipping, please contact us immediately and we will deal with the insurance company. If the instrument is damaged in transit from you to me, then you are responsible for dealing with the damage and insurance. For refunds, all instruments must be returned in the same condition as we shipped them in.

Shipping Policy
We prefer FedEx overnight or second day air. We’ve found that the less the carrier handles a guitar, the less chance there is for damage. That said, we pack the instruments very well and we have never had an outbound problem using FedEx or UPS.